About Us

Custom Equipment Company is your source for Material Handling, Storage, and Packaging requirements. We take pride in knowing we have successfully implemented thousands of solutions in the past 40+ years we have been in business. You can feel confident that we will help you choose the right solution for your handling needs.

How has Custom Equipment Company established such a loyal customer base? One customer, one order, and one delivery at a time.  We proudly offer 10,000's of quality products from well-known and trusted brands.  We use the manufacturer’s part numbers, so it is easy to compare our pricing.

Why Shop with Us?

Why Shop at Custom Equipment Company...We're Your One-Stop Source for Material Handling Products.  Don't want to search the web for hours?  Our prices are significantly lower than those from a local dealer or other online catalog houses.  

Customer support and top-rated products are pivotal to the continued success of Custommhs.com for several reasons:
♦ Building Customer Loyalty: Excellent customer support creates a positive experience for buyers, encouraging them to return for future purchases. Loyal customers are invaluable; they are more likely to make repeat purchases and become brand advocates.
♦ Enhancing Brand Reputation: Providing top-rated products ensures high customer satisfaction, contributing to a strong brand reputation. Positive reviews and word-of-mouth referrals from satisfied customers can significantly boost the company's image and attract new customers.
♦ Competitive Edge: In a crowded online marketplace, offering outstanding customer support and high-quality products can set Custommhs.com apart. This differentiation is crucial for attracting and retaining customers.
♦ Reducing Returns and Complaints: High-quality, top-rated products usually mean fewer returns and customer complaints. This not only saves on logistics and support costs but also helps in maintaining a positive brand perception.
♦ Increasing Customer Trust: Trust is a critical component in e-commerce. By consistently providing reliable customer support and quality products, Custommhs.com can establish a trustful relationship with its customers, which is crucial for long-term success.
♦ Valuable Feedback Loop: Good customer support channels open customer communication, providing valuable feedback. This feedback can be instrumental in improving products and services, tailoring them to meet customer needs more effectively.
♦ Higher Conversion Rates: Combining quality products and excellent customer service can lead to higher conversion rates. Satisfied customers are likelier to complete purchases and engage in positive word-of-mouth advertising.
♦ Risk Mitigation: Effective customer support helps quickly resolve any issues or disputes, essential for mitigating risks associated with customer dissatisfaction and potential legal challenges.

In summary, for Custommhs.com, investing in top-rated products and robust customer support is not just about resolving issues or selling quality goods; it's a strategic approach to building a sustainable, trusted, and competitive business in the e-commerce industry.