Industrial Equipment Experts Since 1980 | Mon–Fri, 7 AM–6 PM ET
No bots. Real experts. 866-333-0728
Get a Fast Quote
Get a Fast Quote

CONTACT CUSTOMMHS

Talk to a Material Handling Specialist

Real people, not bots. Choose an option below, and your request goes straight to a specialist. Most get a reply within one business day.

Prefer to call? 866-333-0728 · Mon–Fri, 7 AM–6 PM ET

Product Help

Not sure which model fits? Tell us your application, space, and load and we will point you to the right product.

  • Sizing and load ratings
  • Compare models and brands
  • Accessories and compatibility

Orders & Shipping

Lead times, tracking, delivery options, damage, or returns, before or after you order.

  • Lead times and ship dates
  • Order status and tracking
  • Freight, damage, and returns
866-333-0728

Toll-free

Business Hours

Mon–Fri, 7 AM–6 PM ET

[email protected]

Sales, quotes and orders

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General questions

Frequently Asked Questions (FAQs)

What can we help you with?

Most quote requests are reviewed by a material handling specialist within one business day, often faster. Freight is coordinated as part of the quote, so you see delivered pricing up front.

Can I send a drawing, photo, or spec sheet?

Yes. Upload it with the quote form or email it to us, and we’ll check dimensions, load ratings, and compatibility before we quote.

Do your prices include freight?

No, unless noted. Prices are in U.S. dollars and don’t include freight or taxes. You can ship on your own carrier account, have us ship the most cost-effective way and add freight to your invoice, or request a freight quote for approval before we ship. We ship throughout the United States and Canada.

What payment methods and terms do you offer?

We accept Visa, MasterCard, American Express, ACH, and checks. Credit card payments include a 3% processing fee. Established customers with approved credit may qualify for Net 30 terms, based on a satisfactory Dun & Bradstreet rating.

Do you offer custom or configured equipment?

Yes. Many solutions can be configured around layout, workflow, and capacity requirements.

Can I place a tax-exempt order?

Yes. Upload your resale or exemption certificate at checkout, or email it to us with your order ID.