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Frequently Asked Questions (FAQs)

Find answers about ordering, quotes, payment options, freight shipping, returns, damage claims, warranties, and account support at CustomMHS.

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Quotes & Bulk Pricing
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Quotes & Bulk Pricing

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You can request a quote through our online quote form or by emailing your product details, quantities, and delivery requirements to [email protected]

Yes. Our team coordinates freight as part of the quoting process, so you can see delivered pricing upfront. For more on shipping options, see our Freight & Delivery FAQs.

Most quote requests are reviewed within one business day, often faster. A real CustomMHS specialist will follow up with pricing and lead times.

Yes. Upload them directly through the quote form, or email them to [email protected] so we can verify dimensions, load ratings, and compatibility.

Yes. Many solutions can be configured around your layout, workflow, and capacity requirements. Include your application, dimensions, load requirements, and facility constraints, and we will help you find the right setup.

Many products display built-in quantity discounts directly on the product page. For larger quantities, special projects, or custom requirements, request a quote or contact [email protected] for volume pricing.

There is no set minimum. Volume pricing depends on the product and quantity involved, so contact us with your specs and quantities and we will provide the best available pricing.

Still need help? Talk to a real person.

Our team can help with quotes, freight, product selection, order status, and warranty questions.

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Built for Manufacturers, Warehouses &
Industrial Facilities

CustomMHS is an authorized distributor of industrial storage and material handling equipment for manufacturers, warehouses, distribution centers,
and industrial facilities across North America. From shelving systems and pallet racking to storage containers, workbenches, carts, security fencing, and cabinets,
we carry industrial-grade brands and help you choose the right specs, load ratings, and configuration for your facility, workflow, and space before you order.