Policies & Terms
Policies & Terms
Frequently Asked Questions (FAQs)
Why purchase from CustomMHS.com?
CustomMHS.com supports manufacturing and distribution operations that need equipment that fits right the first time. We specialize in storage and material handling and help you select the correct configuration upfront to avoid errors that cause delays, reorders, and costly downtime. To make price comparisons simple and fair, we reference the manufacturer’s model number on our listings and quotes whenever available. That way, you can compare the exact same item across suppliers apples to apples, so you can verify you’re getting the best deal without guessing whether the specs match.
What is Custom Equipment's liability?
Custom Equipment’s liability is limited to the value of the defective product only. We do not guarantee compliance with specific regulations—including OSHA or Walsh-Healey—unless the manufacturer explicitly warrants such compliance.
What if my order was placed at an incorrect price?
If an order is placed with incorrect pricing due to an error, Custom MHS will contact you to review the corrected pricing before processing the order.
What happens if there is an error on the website or in the catalog?
While we make every effort to ensure accuracy, typographical, pricing, and product information errors may occur. Custom MHS reserves the right to correct any errors, inaccuracies, or omissions at any time without prior notice. All product information, pricing, and availability are subject to confirmation at the time an order is placed. Orders will not be finalized until reviewed and accepted by Custom MHS.
